Home by Choice was recently subjected to an unannounced survey by the Florida Agency for Health Care Administration, and in what is becoming common and routine for us, the results were perfect. ThatÃÂs saying a lot because, while perfect surveys are not very common, we always get perfect results and have no deficiencies.
The ACHA person performing the survey described Home by Choice as Âone of the most organized and well run agencies I have ever surveyed.
The survey includes contacting and getting feedback from clients, examining employee files for training, background checks, CPR certifications and more, along with a total review of policies and procedures.
For us, anything less than perfect means we're not doing our job. We pride ourselves on the services we provide to our clients. You can't do that well without these kinds of results on the Florida ACHA surveys.